What We Record and Why We Keep It
Opening an account with bd9999 takes a phone number and a password, and that is the only set of details we truly need to keep you signed in. Your name, date of birth and the wallet number you pay from get stored so we can match
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a bKash, Nagad or Rocket transfer to the right account and answer you quickly when something does not line up. We also hold a record of your device and the sessions you start, because that is how we spot a login from a phone that is
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not yours. Your password is hashed before it ever reaches our database, and we do not keep your wallet PIN — that stays in your bKash, Nagad or Rocket app, never with us. Payment references are kept for as long as the law and our payment
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partners require, then dropped. Where you are matters. What we may collect, how long we hold it and which third parties we can share it with depend on the law of your country and on whether bd9999 is open to your region. If we are not
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open where you live, we will not keep data we have no basis to hold. Cricket markets, slots and live tables all sit behind the same account, so the same rules reach every part of the lobby you use. You can ask what we hold about
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you, ask for a correction, or ask us to close the account and delete what we are not required to keep. We answer these requests through the channels listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.